Returns
We’re sorry you’re having an issue with your product.
Fill out the form below and we’ll do our best to help you.
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Each order purchased directly from KickingMuleHemp.us comes with a 100% satisfaction guarantee. If you don’t love the Kicking Mule products you ordered, we will take care of you.
• We offer full refunds up to 30 days from the date of purchase.
In the event that you would like to return your product, please visit our Returns page, or email us. We will provide you with a complimentary return label and detailed instructions on how to process the return. You may also contact us directly at (509) 251-8306.
Important: Items purchased from a third party cannot be exchanged or returned. Please contact the third party directly for an exchange or return.
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Unfortunately, there are times you cannot return your product - we do not accept empty containers for a refund, for instance. Any defective product or product that you have tried but does not give you a great experience, however, we will accept and issue a full refund. Kicking Mule will pay for postage for you to return your product - fill out the form above to begin.